Terms & Conditions

Welcome to EverWell. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

General

These Terms & Conditions govern your use of the EverWell website and the purchase of products from our online store. We reserve the right to update or amend these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if incorrect information has been displayed.

Colours and product images may vary slightly depending on your device or screen settings.

Orders

Placing an order does not guarantee acceptance. We reserve the right to decline or cancel any order at our discretion. If payment has already been made for a cancelled order, a full refund will be issued using the original payment method.

Once an order has been confirmed, changes or cancellations may not be possible if processing has already begun.

Payment

All payments must be made through the payment methods available at checkout. Orders will only be processed once payment has been successfully received and confirmed.

Shipping and Delivery

Delivery times provided on our website are estimates only and may vary depending on your location or unforeseen circumstances. While we aim to dispatch and deliver orders as quickly as possible, we cannot guarantee exact delivery dates.

Risk in the products passes to the customer upon delivery.

Returns and Refunds

Returns and refunds are governed by our Refund Policy. By placing an order, you acknowledge that you have read and accepted our Refund Policy.

Product Availability

We make every effort to keep our inventory accurate. In the event that a product becomes unavailable after your order has been placed, we will contact you to offer a suitable alternative, an estimated restock date, or a full refund.

Limitation of Liability

To the fullest extent permitted by law, EverWell shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our liability is limited to the value of the product purchased.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the South African courts.

Contact Us
If you have any questions regarding these policies, please contact us at support@everwellco.co.za.